top of page

Profile

Click HERE to find out more.

  1. Name

    1. WeCWI Integrated Solutions (English)

    2. WeCWIIS (acronym)

    3. 网知写教综合方案 (Chinese)

  2. Registration

    1. Date: July 28, 2023.

    2. Type: Sole proprietorship (202303191643)

  3. Recognition

    1. Copyright registration (600-BITCOM (IP. 5/2/6/3/CP))

    2. Recognition: Universiti Teknologi MARA (UiTM) Start Up

  4. Focus: Web-based consulting startup providing solution-driven services

  5. ​Principles: Embodies technopreneurship, blending WeCWI with entrepreneurship

  6. Aim: To commercialise innovative research outcomes

  7. Organisation

    1. ​Founder: Assoc. Prof. Ts. Dr. Mah Boon Yih

    2. Chief Executive Officer: Assoc. Prof. Ts. Dr. Mah Boon Yih

    3. Marketing Executive: Farhana Shukor

  8. Foundation

    1. Built on Web-based Cognitive Writing Instruction (WeCWI)

      1. 网络认知写作教学 (Chinese)

      2. A hybrid e-framework for the development of web-based instruction (WBI)

      3. Contributing towards instructional design and language development​

    2. Website

      1. Date: January 1, 2020.

      2. Name: WeCWI Integrated Solutions: Designed to Innovate

      3. Motto: Design thinking to innovate teaching​

  1. Acceptance of Terms

    1. By using https://www.wecwi.com/services, you confirm that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

  2. Eligibility

    1. To use our services, you must:

      1. ​Be at least 18 years old or have the consent of a legal guardian.

      2. Ensure the information you provide during registration or interactions is accurate and complete.

      3. Use our services in compliance with all applicable laws and regulations.

  3. Services

    1. The services provided on https://www.wecwi.com/services include:

      1. Access to resources, tools, and consulting services tailored to your needs.

      2. Specific features or functionalities are described on our website.

    2. We reserve the right to modify, suspend, or discontinue any service without prior notice.

  4. User Responsibilities

    1. When accessing or using https://www.wecwi.com, you agree to: 

      1. ​Use the platform only for lawful purposes.

      2. Avoid interfering with or disrupting the website's functionality, security, or operations.

      3. Provide accurate and current information in any interactions.

      4. Refrain from uploading or transmitting harmful, unauthorized, or infringing content.

  5. Intellectual Property

    1. All content on https://www.wecwi.com, including text, graphics, logos, images, and software, is the exclusive property of WeCWIIS or its licensors.

      1. You may not copy, reproduce, distribute, or create derivative works without prior written consent.

      2. Any unauthorized use of our intellectual property may result in legal action.

  6. Limitation of Liability

    1. WeCWIIS is not liable for:

      1. Any indirect, incidental, or consequential damages arising from your use of the website or services.

      2. Errors, delays, or interruptions in the delivery of services.

      3. User-generated content or third-party links accessed through the website.

    2. Our total liability for any claim will not exceed the amount paid by you (if any) for the specific service in question.

  7. Payment and Refund Policy

    1. If any service on https://www.wecwi.com/services requires payment:

      1. Payments must be completed at the time of purchase.

      2. Refunds will be processed after approval with valid reason.

  8. Privacy

    1. Our Privacy Policy, which details how we collect, use, and protect your personal information, also governs your website use.

  9. Termination

    1. We reserve the right to suspend or terminate your access to https://www.wecwi.com/services if you:

      1. Violate these Terms of Service.

      2. Engage in activities that disrupt or compromise the platform.

    2. Upon termination, you must cease using the website and any associated services.

  10. Governing Law

    1. The laws of Malaysia govern these Terms of Service.

    2. Any disputes arising from these terms will be resolved exclusively in the courts.

  11. Changes to Terms

    1. We may update these Terms of Service periodically.

    2. Any changes will be posted on https://www.wecwi.com/services with the updated effective date.

    3. Your continued use of the site constitutes acceptance of the revised terms.

  12. Contact Information
    If you have questions about these Terms of Service, please contact us:

    1. Email: admin@wecwi.com

    2. Phone: +601-8579 0204

    3. Website: https://www.wecwi.com/services

Terms of Service

By accessing or using our website and services, you agree to be bound by these Terms of Service (effective July 28, 2023). Please read these terms carefully as they govern your use of our platform. If you do not agree with these terms, please discontinue using the website and services.

Privacy Policy

The Privacy Policy (effective July 28, 2023) explains the types of information we collect, how we use it, who we share it with, and the security measures we take to protect your data. You consent to the practices described in this policy by using our services or accessing our website.

  1. Information We Collect

    1. When you access or use https://www.wecwi.com, we may collect the following types of information:

      1. Personal Information 

        1. Contact Details: Name, email address, phone number, and any other information you voluntarily provide via forms, service inquiries, or subscriptions.

        2. Service-Related Information: Data provided when requesting services, making purchases, or submitting feedback.

      2. Non-Personal Information

        1. Website Usage Data: Information about your device, IP address, browser type, operating system, and pages viewed, collected through cookies or analytics tools.

        2. Interaction Data: How you interact with our website, including the services accessed and the time spent.

  2. Purpose of Use

    1. ​The information we collect from https://www.wecwi.com is used for:

      1. Complying with legal and regulatory obligations.

      2. Sending updates, newsletters, or promotional materials (only if you have opted in).

      3. Enhancing user experience by analyzing website usage patterns.

      4. Responding to your inquiries, feedback, or complaints.

      5. Delivering and improving the services you request.

  3. Disclosure of Information

    1. We take your privacy seriously and will only disclose your information under the following circumstances:

      1. With Your Consent

        1. When you explicitly agree to share your information for a specific purpose.

      2. To Third-Party Service Providers

        1. To partners or vendors who assist us with website hosting, payment processing, email delivery, or analytics.

        2. These providers are contractually bound to protect your information.

      3. For Legal Compliance

        1. When required to comply with laws, court orders, or law enforcement requests.

      4. During Business Transactions

        1. In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the acquiring party, subject to this Privacy Policy.

  4. Security Practices

    1. We employ industry-standard security measures to protect your information, including:

      1. Encryption: Secure Socket Layer (SSL) encryption to protect data transmitted via https://www.wecwi.com/services.

      2. Access Controls: Restricted access to personal data, granted only to authorized personnel.

      3. Regular Monitoring: Periodic security audits and updates to prevent vulnerabilities.

    2. While we strive to maintain the highest security standards, no data transmission or storage method is 100% secure. Users are encouraged to safeguard their login credentials and report suspicious activity.

  5. Use of Cookies and Tracking Technologies

    1. We use cookies and similar technologies on https://www.wecwi.com to:

      1. Improve site functionality and user experience.

      2. Analyse traffic patterns and usage data.

      3. Customise content and advertising (where applicable).

    2. You can manage your cookie preferences through your browser settings.

    3. Disabling cookies may affect certain website functionalities.

  6. Your Rights

    1. As a user of https://www.wecwi.com/services, you have the following rights:

      1. Access and Correction: Request access to or correction of your personal information.

      2. Deletion: Request the deletion of your data, subject to legal obligations.

      3. Marketing Preferences: Opt-out of receiving promotional communications.

    2. Don't hesitate to contact us at wecwi.i.s@gmail.com to exercise these rights.

  7. Changes to This Privacy Policy

    1. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

    2. Updated versions and their effective dates will be posted on https://www.wecwi.com/about.

    3. We encourage you to review the policy regularly.

  8. Contact Us

    1. For questions or concerns regarding this Privacy Policy or how your information is handled, please get in touch with us:

      1. WeCWIIS Admin

      2. Website: https://www.wecwi.com

      3. Email: admin@wecwi.com

      4. Phone:  +601-8579 0204

    2. By continuing to access https://www.wecwi.com, you acknowledge and accept the terms of this Privacy Policy.

  1. Submit a Support Request

    1. For personalised assistance, please fill out our Contact form with the following details and click Submit:

      1. ​Name

      2. H/P number

      3. Email

      4. Subject

      5. Message

  2. Live Chat Support

    1. Need immediate help? Use the live chat feature available by clicking the chat icon at the bottom-right corner of the page.

  3. Contact Us Directly

    1. For urgent inquiries, you can contact us directly through the following channels:

      1. Email: admin@wecwi.com

      2. Phone/WhatsApp/WeChat: +601-8579 0204

      3. Office Hours: Monday to Friday, 8:00 AM – 5:00 PM (GMT)

  4. What to Expect

    1. When you reach out to us:

      1. Acknowledgement: We will acknowledge your inquiry within 24 hours.

      2. Resolution Timeline: Depending on complexity, most issues are resolved within 2–3 business days.

      3. Follow-Up: Our team will contact you promptly if more information is needed.

  5. Feedback and Suggestions

    1. Your feedback matters to us!

    2. After resolving your issue, you may receive a short survey to rate your experience.

    3. Please share your suggestions to help us enhance our services.

  6. Stay Updated

    1. Follow us for updates, news, and service announcements:

      1. Facebook: https://www.facebook.com/WeCWIIS

      2. Instagram: https://www.instagram.com/WeCWI.I.S

      3. X: https://x.com/WeCWIIS

Customer Support

How can we help you?

bottom of page